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Home & Garden eCommerce

10 things that get missed in Home & Garden ecommerce (and how to fix them)

Selling homewares or a garden sofa set online is not the same as selling a t-shirt. The customer journey is different, the decision cycle can be longer, and the buyer’s emotional investment is larger. However, many Home & Garden stores are built as if they’re shifting fast-moving consumer goods: standard theme design, standard apps, and standard customer journeys.