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Tim Ranscombe

Tim is an experienced eCommerce specialist with a strong focus on Shopify web design, UX optimisation, and conversion rate strategy. As Director of Due North, he works with UK brands to build high-performing online stores that deliver both exceptional customer experiences and measurable commercial results. Working with merchants across WooCommerce and Shopify, he is uniquely placed to advise on the pros and cons of both platforms for eCommerce brands.
Home & Garden eCommerce

10 things that get missed in Home & Garden ecommerce (and how to fix them)

Selling homewares or a garden sofa set online is not the same as selling a t-shirt. The customer journey is different, the decision cycle can be longer, and the buyer’s emotional investment is larger. However, many Home & Garden stores are built as if they’re shifting fast-moving consumer goods: standard theme design, standard apps, and standard customer journeys.